1. Purpose
This Purchase Policy governs all attorney Premium subscription purchases made through OurLegalEye. By purchasing a Premium subscription, each attorney agrees to this Purchase Policy, which is incorporated into and made part of the OurLegalEye Terms of Service by reference.
This Purchase Policy should be read together with the OurLegalEye Terms of Service and Privacy Policy, both of which are incorporated herein by reference where applicable.
2. Definitions
“Premium Subscription” means a paid monthly or annual attorney subscription offered through the OurLegalEye Platform.
“Guarantee Period” means (a) sixty (60) calendar days following the purchase of a Monthly Premium Subscription; or (b) ninety (90) calendar days following the purchase of an Annual Premium Subscription.
“Received a Client” means that a User, through the OurLegalEye Platform, selects the attorney for legal representation, retains the attorney, or otherwise enters into an attorney-client relationship with the attorney as a result of the Platform.
“Client Inquiry” means a communication, inquiry, request, or potential legal matter submitted by a User through the OurLegalEye Platform for the purpose of communicating with or potentially retaining an attorney.
3. Premium Subscription Plans
OurLegalEye currently offers the following Premium attorney subscriptions:
- Monthly Premium Subscription — $200 per month
- Annual Premium Subscription — $2,000 per year
Premium subscriptions do not automatically renew. Monthly Premium subscriptions provide Premium access for thirty (30) days from the date of purchase. Annual Premium subscriptions provide Premium access for one (1) year from the date of purchase.
Attorneys who wish to continue using Premium services after the applicable subscription period expires must purchase a new Premium subscription.
OurLegalEye may modify subscription pricing or available subscription plans at any time. Any pricing changes apply only to future purchases.
4. Monthly Satisfaction Guarantee
An Attorney who purchases an initial Monthly Premium Subscription may request a full refund within sixty (60) calendar days of the initial subscription purchase if the attorney:
- maintained an active Premium subscription during the applicable subscription period;
- completed and maintained an attorney profile;
- uploaded a professional profile photograph;
- accurately identified practice areas;
- remained available to receive Client Inquiries through the Platform;
- did not Receive a Client through OurLegalEye during the applicable Guarantee Period; and
- submitted a refund request before expiration of the sixty-day period.
If approved, OurLegalEye will issue a full refund of the Monthly Premium subscription fee.
5. Annual Satisfaction Guarantee
An Attorney who purchases an initial Annual Premium Subscription may request a full refund within ninety (90) calendar days of the initial subscription purchase if the attorney:
- maintained an active Premium subscription during the applicable subscription period;
- completed and maintained an attorney profile;
- uploaded a professional profile photograph;
- accurately identified practice areas;
- remained available to receive Client Inquiries through the Platform;
- did not Receive a Client through OurLegalEye during the applicable Guarantee Period; and
- submitted a refund request before expiration of the ninety-day period.
If approved, OurLegalEye will issue a full refund of the Annual Premium subscription fee.
6. Refund Requests
Attorneys seeking a refund under the OurLegalEye Satisfaction Guarantee must submit a refund request before expiration of the applicable Satisfaction Guarantee period. Monthly Premium subscribers must submit their refund request within sixty (60) calendar days of the initial subscription purchase. Annual Premium subscribers must submit their refund request within ninety (90) calendar days of the initial subscription purchase.
Refund requests may be submitted through OurLegalEye’s designated support email or through another method designated by OurLegalEye. OurLegalEye may verify an attorney’s eligibility for a refund before approving any request.
7. Effect of an Approved Refund
Upon approval of a refund request:
- the attorney shall receive a full refund of the applicable Premium subscription fee;
- the attorney’s Premium subscription shall immediately terminate;
- the attorney’s account shall automatically revert to a Freemium attorney account;
- the attorney shall immediately lose access to all Premium features, including access to confidential User video files and other Premium-only content; and
- the attorney shall become subject to the Cooling-Off Period described in this Purchase Policy.
8. Cooling-Off Period Following Refund
An attorney who receives a refund under the OurLegalEye Satisfaction Guarantee shall not be eligible to purchase another Premium subscription for a period of six (6) months following the date the refund is issued.
During the Cooling-Off Period, the attorney may continue using any available Freemium features but shall not be eligible to purchase or activate another Premium subscription.
At the expiration of the six (6) month Cooling-Off Period, the attorney may purchase a new Premium subscription under the pricing and terms then in effect.
9. Circumstances Making an Attorney Ineligible for a Refund
An attorney is not eligible for a refund under the OurLegalEye Satisfaction Guarantee if any of the following occurs during the applicable Guarantee Period:
- the attorney Receives a Client, as defined in this Purchase Policy;
- the attorney fails to complete or maintain an attorney profile;
- the attorney fails to upload a professional profile photograph;
- the attorney fails to identify the attorney’s practice areas;
- the attorney disables, ignores, or otherwise becomes unavailable to receive Client Inquiries through the Platform;
- the attorney fails to timely submit a refund request before expiration of the applicable Satisfaction Guarantee period;
- the attorney violates the Terms of Service, applicable law, or applicable professional ethical obligations; or
- OurLegalEye reasonably determines that the attorney attempted to manipulate, abuse, or circumvent the Satisfaction Guarantee.
10. No Guarantee of Client Acquisition
OurLegalEye does not guarantee that any attorney will receive a particular number of clients, legal matters, referrals, consultations, or revenue through the Platform.
The OurLegalEye Satisfaction Guarantee is intended solely to provide eligible attorneys with an opportunity to request a refund under the conditions described in this Purchase Policy and shall not be construed as a guarantee of business, legal employment, income, or financial success.
11. Subscription Transfer Restrictions
Premium Subscriptions are issued to the purchasing attorney and may not be transferred, assigned, or sold to another attorney or third party without the prior written approval of OurLegalEye.
12. Changes to this Purchase Policy
OurLegalEye reserves the right to modify or update this Purchase Policy at any time. Any changes shall apply only to Premium subscriptions purchased after the effective date of the revised Purchase Policy unless otherwise required by applicable law.
Refund rights that accrued before the effective date of any revision shall continue to be governed by the Purchase Policy in effect on the date of the applicable subscription purchase.
Acknowledgment
For regular Users:
- I have read and agree to the OurLegalEye Terms of Service.
- I have read and agree to the OurLegalEye Privacy Policy.
For Attorneys purchasing Premium:
- I have read and agree to the OurLegalEye Terms of Service.
- I have read and agree to the OurLegalEye Privacy Policy.
- I have read and agree to the OurLegalEye Purchase Policy (attorneys only).